Last Update: January 3, 2025
At Ascend PTP, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website (https://ascendptp.com) or engage with our services.
1. Information We Collect
We may collect the following types of information from you:
1.1 Personal Information: When you fill out forms, book appointments, or subscribe to our newsletter, we may collect personal details such as your name, email address, phone number, and payment information.
1.2 Health Information: As part of our physiotherapy and performance coaching services, we may collect health-related information you voluntarily provide, such as medical history, physical condition, and treatment preferences.
1.3 Website Usage Information: Through cookies and similar technologies, we may collect non-personal information about how you interact with our website, including your IP address, browser type, pages visited, and time spent on our site.
2. How We Use Your Information
We use your information to:
Provide and improve our services.
Process bookings, payments, and communication.
Deliver personalized physiotherapy and coaching plans.
Respond to inquiries and provide customer support.
Send newsletters, updates, and promotional offers (with your consent).
Comply with legal and regulatory requirements.
3. Sharing of Information
We respect your privacy and do not sell or share your personal information with third parties, except in the following circumstances:
Service Providers: We may share information with trusted third-party vendors who assist in delivering our services, such as payment processors or scheduling platforms.
Legal Compliance: We may disclose information if required by law or to protect our legal rights.
Consent: If you give explicit consent for your information to be shared.
4. Data Security
We implement robust security measures to protect your information from unauthorized access, alteration, or disclosure. These measures include encryption, secure servers, and restricted access to sensitive information.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and gather insights into website usage. You can adjust your browser settings to disable cookies, but some features of our site may not function properly without them.
6. Your Rights
You have the right to:
Access the personal information we hold about you.
Request corrections to inaccurate or incomplete information.
Request the deletion of your personal data (subject to legal or contractual obligations).
Opt-out of receiving marketing communications.
To exercise your rights, please contact us at alex@ascendptp.com
7. Third-Party Links
Our website may include links to third-party websites. Ascend PTP is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Ascend PTP Location: 807 NE 2nd Ave , STE 300, Fort Lauderdale, FL, 33304
Email: alex@ascendptp.com
Phone: 954-939-0071
